Política de envío

Hamel Avcom Shipping Policy

At Hamel Avcom, we strive to deliver your purchases in a timely and efficient manner. Please review our shipping policy below for information on shipping times, costs, and other important details.

Shipping Rates and Delivery Times

  1. Shipping Costs: Shipping costs are calculated based on the weight of your order, the delivery method, and your shipping address. The total shipping cost will be displayed at checkout.

  2. Delivery Times:

    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days
    • Overnight Shipping: 1 business day (special req. only)
    • Please note that these delivery times are estimates and may vary depending on your location and other factors outside our control.

Order Processing

  1. Processing Time: Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

  2. Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. Once your order is shipped, you will receive another email with your tracking information.

Shipping Restrictions

  1. Shipping Locations: We currently ship to addresses within Canada and international locations. If your location is not available at checkout, please contact us to discuss alternative shipping options.

  2. P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Lost or Damaged Packages

  1. Lost Packages: If your package is lost in transit, please contact us at hamel.avcom@outlook.com . We will work with the carrier to locate your package or arrange for a replacement.

  2. Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately at hamel.avcom@outlook.com. We will assist you in filing a claim with the carrier and arrange for a replacement if necessary.

International Shipping

  1. Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges vary by country and may not be included in the item price or shipping cost.

  2. Delivery Times: International shipping times vary depending on the destination country. Please allow additional time for customs processing.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: hamel.avcom@outlook.com

Thank you for choosing Hamel Avcom! We appreciate your business and look forward to serving you again.